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  • Introduction

    Looking for a new home to rent can be a challenge for a variety of reasons which differ from each person, family or couple.

    Our friendly professionals can help you find the right home for you, first you’ll need to contact us or visit our office if you are local, we can then take your details and find a suitable property from our portfolio of property that suits your needs and assist you with your application for a tenancy.

    We do not charge an administration fee and our fees are generally lower than all other letting agents, check the tenant fees page for more info.

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  • Tenancy Deposit Protection Scheme

    The Tenancy Deposit Protection Scheme came into force on 6 April 2007 and is imposed under the Housing Act 2004 (as amended). This legislation requires ALL landlords who receive tenancy deposits in relation to an assured shorthold tenancy to protect the tenants deposit.

    Protecting a deposit is done by either paying the tenancy deposit into a government authorised scheme or insuring the monies with a government authorised scheme. The tenancy deposit protection scheme prevents a deposit being erroneously claimed from either party who may not be entitled to such money.

    A tenancy deposit must be protected within 30 days of it being paid as well as the prescribed information being served upon the tenant within the same time period. The prescribed information is official confirmation that the tenancy deposit has been protected, it confirms various information relating to the tenancy and provides the tenant with information relating to the tenancy deposit protected scheme used so you know where your tenancy deposit is protected.

    Government authorised tenancy deposit scheme providers provide a free alternative dispute resolution which is beneficial to both parties, however we minimise the chance of you ever having to use the alternative dispute resolution.

    Our comprehensive service provides inventory checks and pictures regarding the condition of the property and any items which may come with it, which again prevents dispute relating to the tenancy deposit.

    Providing you do not damage the property, any items which come with it, pay rent, bills and other amount payable to the landlord you will receive your tenancy deposit back upon the tenancy coming to end.

    Our extensive knowledge in Housing Law gives landlords peace of mind and also allows us to work fast and efficiently as we will carry out the landlords legal obligations relating to the tenancy deposit if they have chosen LA Lettings to manage their property.

  • How do I secure the property I want?

    You can browse the properties we have available online or by contacting us, once your find a property you like you can book a viewing with and make an application which we can process for very quickly. Once your application has been approved, subject to us carrying out our due diligence, we can then offer you a tenancy agreement at the chosen property tailored to both the parties requirements.

    You can view our range of properties available by searching for property in your desired location here, or contact us to find out what we have available for you.

    What do referencing checks involve?

    It is a normal procedure for any experienced letting agent to check your suitability for a property that you wish to secure. We seek details of your employment (if any) and previous landlord who can verify your suitability for your desired property and we will also carry out checks with a credit referencing agency.

    If you do or have had a CCJ (County Court Judgement) and or IVA (Individual Voluntary Agreement) it does not necessarily mean you will not be able to secure a property. Should you have a CCJ or IVA it does not necessarily mean you will not be able to secure a property, but it does increase the chance of more than one suitable guarantor being required for your secure a property.
    Identification checks will also be carried out on you and anyone who will live at the property with you, whether or not they are named on the tenancy, to verify your identity and that of any other occupier as well as to check anyone residing at the property has the right to rent in the UK as required by the Immigration Act 2014.

    Will I need a guarantor, if so why?

    Some landlords may require a guarantor to prevent losses in the event you default with your tenancy as the guarantor is made liable to meet the terms of the tenancy until the tenancy has come end in compliance with the terms of the tenancy. It is common for landlords to ask for a guarantor even if reference checks show you are suitable for the property.

    If a guarantor is required it must be someone who lives in England or Wales and can cover your rental commitment in the event of a default. The same reference checks are carried out on your guarantor as would also be carried out on you.

    Why should I pay a Tenancy Deposit?

    Landlords require a tenancy deposit to protect the property against any damage to the property you may cause and in certain cases the deposit may be sought via a Court order (as required, unless agreed between the parties) to satisfy other defaults of the tenancy you may commit (for example, rent arrears).

    Where will my Tenancy Deposit be held?

    It is a legal requirement that all tenancy deposits are held in a government authorised Tenancy Deposit Protection Scheme. LA Lettings is a member of a tenancy deposit protection scheme and will ensure full compliance with the legislation governing tenancy deposits.


    What happens if repairs are required?

    If you believe there is a problem that needs fixing, an appliance to be repaired or general maintenance work that is due on a property that we manage, you should contact us immediately by any approved written method (check your tenancy agreement for accepted methods of service) and if you do not you may have broken the terms of the tenancy agreement.

    Can I add fixtures and fittings?

    We will inform your landlord of any problem(s) you may report and seek their instructions to have the problem(s) checked and fixed. Any written complaint of disrepair you may make will be responded to within 14 days of the complaint being made confirming what action will be taken (when the issue will be checked following which we can confirm what work, if any, is required).

    NOTE: If you cause damage you will usually be required to cover the cost of repairing it.

    Can my landlord enter the property?

    Your landlord and their managing agent is legally required to give you at least 24 hours notice if they wish to enter the property, unless in the case of an emergency, such as fire or flood for example, immediate access can be gained.

    What are my responsibilities?

    By signing a tenancy agreement, you are agreeing to abide by all the terms contained within it. The most common duties you must perform as a tenant are to pay your rent in full and when due, pay household bills without delay, report any damages you may notice and treat the property in a tenant like manor.

    Am I responsible for insurance?

    You will need to purchase a contents insurance policy to the value of possessions you are bringing into the property. We strongly suggest taking out insurance which covers both your own belongings and those of the landlords against accidental damage caused by you, this would also prevent the tenancy deposit being used to cover any damage you may cause. You can obtain tenant insurance here.

    Can my landlord increase the rent?

    Your landlord cannot increase the rent within the fixed term of the tenancy unless agreed between the parties. However, your landlord can seek to increase the rent upon the fixed term of the tenancy lapsing, in such event we will liaise between parties.

    Can I extend my tenancy at a property?

    Once the initial fixed term of the tenancy has come to an end, it is often possible to renew it so you can continue living at a property. As the term comes into its final months you should contact to us and we can seek the landlords approval to renew your tenancy.

    NOTE: Upon the fixed term of an assured shorthold tenancy coming to an end you are not required to vacate the let property unless notice has been served upon you from your landlord or landlords agent seeking for possession of the property.

    What happens when I want to move out?

    A notice will be provided to you at the beginning of your tenancy and you must give this to us when you intend to leave. Providing you comply with the terms of your tenancy in giving notice to leave, it is easy to move out of a property, as long as you comply with the process in doing so. You should notify us as soon as you have decided to move out and we will advise and assist you on your next steps.

    When will my tenancy deposit be returned?

    When you move out we will conduct a check-out service and examine your inventory. We will report the results to both you and the landlord. Your deposit will then be returned in accordance with the Tenancy Deposit Protection Scheme, less any deductions.

    Do I have to leave the property at the end of my tenancy?

    Under an Assured Shorthold Tenancy Agreement unless your landlord or agent serves notice and obtains a Court order for possession of their property, or you surrender your tenancy, you are not required to vacate the let property. 

  • We are transparent with our fees and we contribute towards the build of affordable housing by charging less than the average agency fees which in total cost tenants an average £400+ in total letting agency fees; we ensure a cheaper and better service to both landlords and tenants.

    We do not charge an “administration fee”; to obtain a schedule of fees contact us via telephone or e-mail. Our schedule of fees is currently being changed and will again be downloadable from this page soon.

    Please do not hesitate to contact us should you have any queries.

  • Our friendly professionals can help you find the right home for you, first you’ll need to contact us or visit our office if you are local, we can then take your details and find a suitable property from our portfolio of property that suits your needs and assist you with your application for a tenancy.

    Once your application has been considered along with reference checks, subject to approval, a tenancy will be granted at your desired new home following our friendly professionals negotiating between the terms (for residential property, negotiations are usually very simple and relate to permitted occupiers or pets etc.). In most cases, a tenancy deposit and 1 month advance rent is required and commonly the tenancy deposit is equal to one months rent.

    You can contact our friendly team for further information.

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